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For Consumers, Pandemic Makes Voice Control More Important

(Image credit: iStock) IRVINE, Calif. —Consumers who have been forced into a “touch-free” environment due to the coronavirus pandemic are more likely to use their voices to control a variety of smart devices, according to a survey by Syntiant, a tech company providing voice control technologies.  The top of the list? Smartphones (61%) and smart TVs/remotes (45%). According to the online survey (weighted for generational differences), 87% of Americans own one or more smart devices, and Generation Z (ages 18-23) are most likely to increase their use of voice control due to the pandemic. The percentage of Gen Z and Millennials (24-39) who use voice control is 81%, compared to 68% for Gen X (40-55) and 51% for Baby Boomers (56-74).   Other popular smart devices mentioned in the survey include smart home appliances, gaming devices and smart watches.

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